Privacy Policy – AKB AGENCY

Overview

I - INTRODUCTION

This Privacy Policy explains how All Keys Branding, a 360° communication agency based in Paris (France), Casablanca (Morocco), and Brussels (Belgium), collects, uses, stores, and protects your personal data.

We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly and transparently, in full compliance with the General Data Protection Regulation (EU Regulation 2016/679), the Belgian Privacy Act, and the Moroccan Law 09-08 on personal data protection.

By using our website www.akb-agency.com, you agree to the terms of this Privacy Policy.

II - DEFINITIONS

“Personal Data” means any information that identifies or can identify an individual directly or indirectly (e.g., name, email address, phone number).
“Processing” means any operation performed on personal data, such as collection, storage, modification, or deletion.
“Controller” refers to All Keys Branding, which determines the purpose and means of data processing.
“User” refers to any person accessing or using the website.

III - Data We Collect

We may collect the following categories of personal data when you use our website or services:

a. Information you provide directly:

Full name, email address, company name, phone number, and job title (via contact forms, project requests, or subscriptions).
Billing details for clients who purchase services.
Any other information you voluntarily provide during correspondence.

b. Information collected automatically:

IP address, browser type, device information, operating system.
Navigation data, such as pages visited, time spent on the website, and referral sources.
Cookies and similar technologies (see Section 10).

c. Information from third parties:
We may receive information from partners or public sources, such as social media platforms, when you interact with our content.

IV - Purpose of Data Processing

All Keys Branding processes personal data for the following purposes:

To respond to contact requests, project inquiries, or collaboration proposals.
To manage client accounts, contracts, and billing.
To send newsletters, marketing materials, or service updates (with your consent).
To improve user experience, website functionality, and content relevance.
To ensure compliance with legal obligations and prevent fraud or abuse.

Your data will only be used for the purposes stated above and will not be sold or shared without your consent.

V - Legal Basis for Processing

We process your data under one or more of the following legal grounds:

Your consent (for newsletters, marketing emails, or contact forms).
Performance of a contract (for clients and service delivery).
Legal obligation (for accounting or tax compliance).
Legitimate interest (for service improvement and fraud prevention).

VI - Data Retention Period

We retain personal data only for as long as necessary to fulfill the purposes described above:

Contact requests: up to 12 months after the last interaction.
Client data: for the duration of the contract and up to 5 years after its termination (for legal compliance).
Marketing data: until you withdraw consent.

Once data is no longer required, it will be securely deleted or anonymized.

VII - Data Sharing and Disclosure

All Keys Branding does not sell or rent personal data. However, we may share data with trusted third parties in the following cases:

Service providers: hosting, analytics, email marketing, or CRM tools (under strict confidentiality agreements).
Legal authorities: when required by law or court order.
Business transfers: in case of merger, acquisition, or restructuring, in compliance with applicable data protection laws.

All partners and service providers are required to comply with GDPR standards and ensure the confidentiality of your data.

VIII - International Data Transfers

As All Keys Branding operates in France, Belgium, and Morocco, data may be processed in these countries.
We ensure that any transfer outside the European Economic Area (EEA) is protected by appropriate safeguards, such as standard contractual clauses or adequacy decisions approved by the European Commission.

For Moroccan data processing, compliance with Law 09-08 and the CNDP (Commission Nationale de Contrôle de la Protection des Données à Caractère Personnel) is guaranteed.

IX - User Rights

In accordance with GDPR and Moroccan data protection laws, users have the following rights:

Right of access: You can request access to your personal data.
Right to rectification: You can correct inaccurate or incomplete data.
Right to erasure (“right to be forgotten”): You may request deletion of your data under certain conditions.
Right to restriction: You can limit how your data is processed.
Right to portability: You can receive your data in a structured format.
Right to object: You may object to data processing for marketing purposes.

To exercise these rights, please contact us at support@akb-agency.com.
Proof of identity may be required for security purposes.

X - Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and collect analytical data.

a. What are cookies?
Cookies are small text files stored on your device that help us remember your preferences and analyze site traffic.

b. Types of cookies we use:

Essential cookies: Required for website functionality.
Analytics cookies: Help us measure site performance (e.g., Google Analytics).
Marketing cookies: Track browsing behavior for advertising purposes.

c. Managing cookies:
You can accept or decline cookies via our cookie banner or by modifying your browser settings.

For more details, see our Cookies Policy.

XI - Data Security

All Keys Branding implements strict technical and organizational measures to protect personal data against unauthorized access, alteration, loss, or disclosure.

This includes:

SSL encryption on our website.
Restricted access to personal data by authorized staff only.
Secure hosting and regular system audits.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute protection.

XII - Third-Party Links

Our website may contain links to external websites or platforms operated by third parties.
All Keys Branding is not responsible for the privacy practices or content of these external sites.
We encourage users to review their respective privacy policies before providing any personal information.

XIII - Policy Updates

We may update this Privacy Policy from time to time to reflect legal or operational changes.
The latest version will always be available on our website with the “Last Updated” date.

We encourage users to review this page periodically.

XIV - Contact Information

For any questions, requests, or complaints regarding this Privacy Policy, please contact us:

Phone ( FR – BE ) : +33774122234

Phone ( MA ) : +212783382955

Whatsapp: +33774122234

Email: support@akb-agency.com
Website: www.akb-agency.com
Head Offices: Paris (France) – Casablanca (Morocco) – Brussels (Belgium)

Last Updated:

18 July 2025

For any questions regarding these Privacy Policy, please contact us at support@akb-agency.com.

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